S.T. Dupont uses the 3D Secure system to prevent online fraud. The 3D Secure standard is based on the principle of requesting additional information known only by the bank and the card holder. This enables strong authentication of clients making online payments.
All the information exchanged when processing the payment is encrypted using SSL protocol. These data cannot be detected, intercepted or used by third parties. Furthermore, data is not saved in our systems.
Complimentary deliveries on purchases above HK$500
Delivery is free of charge for all online orders over HK$500.We only deliver to Hong Kong SAR. Your S.T. Dupont order will be delivered typically within 2 to 4 working days. Please allow another 1 week under normal circumstances for the delivery of personalised products.The delivery methods are by courier or in-store pick up.
Within 14 days of receiving the goods
If you are unhappy with your product(s), you may return your order to us within 14 days of delivery. The items must be returned in their original condition with all of their packaging. Any products not meeting these criteria will be returned and cannot be refunded. In accordance with the General Terms and Conditions of Sale, personalised products may not be returned.
Our customer service team will be delighted to assist you from Monday to Friday 10:00 to 12:45 and 14:00 to 17:30.
In Hong Kong, for any enquiries regarding the customer service of your S.T. Dupont product, please contact our customer service team:
Office hours: Monday to Friday 10:00 – 12:45 / 14:00 – 17:30 (closed on Saturday, Sunday & public holidays)
Get ready for adventure with the S.T. Dupont Sneaker collection, a classic reimagined for the 21st century with two brand new sports-inspired models of the Cosy bag S.T. Dupont has transformed the iconic Cosy bag into a fresh new look designed for an athletic lifestyle. From an incredibly durable and water-resistant outer layer to plenty of storage space, every details of the Sneaker bag has been taken care of to create a high performance leisure bag that will take you from office to gym to departure lounge.